rooms across the nation
2200
years of industry experience
0
in assets
$ 0 M

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AD1 Hospitality News

Marriott Diamond General Manager of the Year

We’re proud to share that one of our very own General Managers has been named Marriott Diamond General Manager of the Year—a true testament to leadership, dedication, and hospitality excellence. Join us in celebrating this incredible achievement!

Marriott Diamond General Manager of the Year

We’re proud to share that one of our very own General Managers has been named Marriott Diamond General Manager of the Year—a true testament to leadership, dedication, and hospitality excellence. Join us in celebrating this incredible achievement!

Destinations

AI Applications

Our AI Bartender, Sara, is a cutting-edge, AI-powered mixologist stationed in our hotel lobby. Sara crafts beverages tailored to individual preferences, blending traditional bartending with innovative technology. Guests can enjoy a quick, engaging, and consistent service, perfect for those who appreciate quality and convenience.

Our AI Telephony service ensures that guest inquiries are handled efficiently and accurately. Powered by advanced voice recognition and natural language processing, this service provides quick responses to common questions, manages bookings, and connects guests with the appropriate departments. Available 24/7.

The AI Chatbot is your digital concierge, available around the clock to assist with a wide range of guest needs. Our AI Chatbot delivers prompt, accurate, and personalized responses. Designed to enhance guest satisfaction, it streamlines communication and ensures that every interaction is efficient and enjoyable.

Our Live Agent Kiosk is designed to streamline the check-in process, offering guests a faster and more efficient way to settle in. By combining the ease of self-service with the option for live agent assistance, this kiosk ensures that guests can quickly complete their check-in while still having access to personalized help if needed.

Awards & Testimonials

I have to recognize the heroic efforts of your team in getting this property opened in just under 90 days. What a testament to the drive and coordinated effort between owners and management to get through this process. I cannot recall seeing this before in my 31 years with IHG. Well Done!
John Kelly
Regional VP FPS South at IHG
We have worked with AD1 Global on 6 different hotels representing Marriott (3), Hilton (2), and Hyatt (1). We have found them to be a competent and capable hotel management company, with the appropriate staffing levels and talent. We endorse them as an operator and would not hesitate to work with them on future projects we own or oversee. – ,
Steve Steinberg
President at Murphy Asset Management
I wanted to take a moment to personally thank you and the entire AD1 Global team for the exceptional support provided during our recent transition. Your team's proactive approach, attention to detail, and unwavering commitment to clear communication made all the difference. It was evident from the start that we were in good hands. Every inquiry was met with a timely and thoughtful response, and your team's professionalism never wavered.

Transitions of this nature can often present unexpected challenges, but your leadership and the responsiveness of your team ensured a seamless experience. Your ability to stay ahead of potential issues and maintain open lines of communication throughout the process did not go unnoticed
Susan Burke
Director of Transitions at GF Hotels
It is clear to us that the AD1 team collectively has a true passion for hospitality and is committed to improving the guest experience at each of their hotels. We have had a constructive and collaborative experience in working with them over the past nearly two years, and have been impressed with their ability to take and react to feedback and have thoughtful dialogue regarding various operational, revenue management, and sales initiatives. We genuinely value our relationship with their team.
Jonathan Korr
Executive VP at Fulcrum Asset Management