AD1 Hospitality proudly hosted its Annual General Manager Conference this month, bringing together General Managers from across its portfolio of properties for a dynamic multi-day event focused on leadership, innovation, and strategic growth.

The conference, held at the Hyatt Place Melbourne Airport in Melbourne, FL, served as a platform for AD1’s property leaders to align on company goals, share best practices, and engage in collaborative learning experiences. The agenda featured high-impact keynote speakers, panel discussions, and breakout sessions centered on hospitality trends, operational excellence, guest satisfaction, and team development.

“We are thrilled to bring our General Managers together for this annual tradition,” said Daniel Berman, CEO at AD1 Hospitality. “It’s an opportunity not only to celebrate their achievements but to equip them with the tools and inspiration to lead their teams to even greater success.”

Special conference activities included team-building events, awards recognition, and interactive workshops led by industry experts. This year’s event also showcased AD1’s continued investment in technology, talent development, and guest experience strategies that set its properties apart in an increasingly competitive landscape.

The gathering reflects AD1’s deep commitment to fostering a strong leadership culture, empowering its General Managers, and strengthening connections across its growing network of hotels.

As AD1 Hospitality continues to expand its footprint, the Annual GM Conference remains a cornerstone event for reinforcing its values, aligning on strategic priorities, and celebrating the people who drive its success.

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• Fairfield Inn & Suites Fort Lauderdale Northwest reached an impressive 360.06% of its enrollment goal.
• Courtyard Myrtle Beach Barefoot Landing achieved 128.87% of its target.

As the hotel management company for both properties, AD1 Hospitality plays a key role in supporting on-site teams with training, technology, and performance strategies that foster guest loyalty and increase brand engagement. These accomplishments not only underscore AD1’s operational effectiveness but also the dedication of each property’s staff.

“These results highlight our team’s commitment to loyalty and guest engagement,” said David Fernandez, VP of Hotel Operations at AD1 Hospitality. “Our associates understand the value of Marriott Bonvoy and how it strengthens guest relationships.”

AD1 Hospitality extends heartfelt congratulations to the teams at both properties for their exceptional efforts and results. This milestone further reinforces the company’s commitment to driving loyalty, retention, and best-in-class service across its Marriott-branded hotels.

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AD1 Hospitality is proud to announce it has been honored with a 2024 HSMAI Adrian Award for Digital Innovation, recognizing its groundbreaking AI Bartender Experience — a first-of-its-kind solution transforming hotel F&B service through artificial intelligence.

Unveiled at the Wyndham Orlando Resort & Conference Center Celebration, the AI Bartender blends technology and hospitality to offer personalized drink recommendations, natural language interaction, and rapid, contactless service. This innovation not only enhances the guest experience but also relieves pressure on hotel teams during peak business periods — allowing for faster service and increased operational efficiency.

“This is more than just a novelty — it’s a glimpse into the future of hotel operations,” said Jon McMillian, Corporate Director of E-commerce & Marketing at AD1 Hospitality. “Our AI Bartender is part of a larger commitment to integrating smart, guest-centric technologies across our portfolio to elevate service and streamline the guest journey.”

AD1’s innovation strategy focuses on leveraging emerging technologies to enhance guest experiences, improve operational efficiency, and support hotel teams in delivering exceptional service. The AI Bartender is one of many initiatives positioning AD1 as a tech-forward management company that balances digital advancement with personalized, human hospitality.

The Adrian Awards, presented by the Hospitality Sales & Marketing Association International (HSMAI), honor excellence in hospitality marketing and innovation on a global scale.

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Located just minutes from the Portland International Jetport and downtown, the DoubleTree by Hilton Portland offers spacious accommodations, on-site dining, and over 13,000 square feet of flexible event space—making it a key player for both leisure and business travelers. Nearby, the Tru by Hilton Portland Airport delivers a vibrant, modern experience for guests seeking comfort, convenience, and value.

Karl brings more than 20 years of hospitality leadership to the AD1 team, with a strong background in driving operational efficiency, building high-performing teams, and delivering exceptional guest experiences across full-service and lifestyle hotel brands.

“We are thrilled to welcome Karl to the AD1 family,” said David Fernandez, Senior VP of Hotel Operations at AD1 Hospitality. “His leadership and strategic insight will help elevate our Portland properties and reinforce our commitment to excellence in every market we serve.”

As a fully integrated hotel management company with a growing portfolio across the U.S., AD1 Hospitality continues to expand its footprint while maintaining a strong focus on performance, innovation, and personalized service at every property.

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“This award is a reflection of our team’s tireless commitment to guest service and operational excellence,” said Santiago Castillo, General Manager of the property. “We’re thrilled to be recognized among the best in the Wyndham portfolio.”

Ideally located just minutes from both Fort Lauderdale-Hollywood International Airport and Port Everglades Cruise Port, the hotel is a preferred choice for travelers seeking comfort, value, and accessibility. The property features 142 well-appointed guest rooms, an outdoor pool, an on-site restaurant and bar, and modern meeting space. Whether guests are embarking on a cruise, catching a flight, or exploring South Florida, Wyndham Garden Fort Lauderdale Airport & Cruise Port provides a welcoming and convenient home base.

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As the hotel’s management company, AD1 Hospitality recognizes the incredible impact Michelle has made in driving excellence across every aspect of the property’s operations. This prestigious award is one of Marriott’s highest distinctions, recognizing top-performing general managers who demonstrate exceptional leadership, guest satisfaction, associate engagement, and consistent operational success.

“Michelle’s dedication, heart, and leadership are second to none,” said Ziad Chantiry, Corporate Director of Hotel Operations at AD1 Hospitality. “She consistently raises the bar and inspires everyone around her. We are proud to have her as part of the AD1 family and look forward to even more success under her guidance.”

Under Michelle’s leadership, the Fairfield Inn & Suites Fort Lauderdale Northwest has achieved standout performance and continues to deliver memorable guest experiences, all while fostering a strong and motivated hotel team. This award reflects both her personal commitment and the culture of excellence that AD1 Hospitality promotes across its portfolio.

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